Course Overview
Our automotive Service Advisor training program includes 10 powerful modules.
Module 1:
Next Level Leadership
In this module, we will be discussing what you can do to take yourself to the next level as a Service Advisor.
Module 2:
Selling 101
In this module, we will be teaching you the fundamentals of how to sell.
Module 3:
Tracking your Numbers
In this module, we will be discussing how to track your sales and the formulas you should know as a service advisor.
Module 4:
Making a great impression
In this module, we will be talking about how to make a great impression on your customers, so that they will want to buy from you.
Module 5:
Know Confidence and no fear
In this module, we will be talking about how to overcome your fears as a service advisor and how to gain confidence.
Module 6:
high level sales part 1
In this module, we will be talking about the different selling paths, closing issues, and more high-level sales topics.
Module 7:
High level sales part 2
In this module, we will be talking about different strategies you can use to help close sales and much more.
Module 8:
Scripting
In this module, we will be talking about why scripting is so important, go over different scripts that you can use and more.
Module 9:
Untapped Resources
In this module, we will be talking about all of the different tools that can help you increase your sales as a service advisor.
Module 10:
Wowing the customer
In this module, we will be talking about how you can WOW your customer and make yourself and your shop unforgettable to them.