Frequently Asked Questions
Please reach out to us at [email protected] We will respond within 1 business day. You can also call us at +1-615-358-7096. Our support teams are here to serve you M-F, 8am to 5pm Central Time.
We have limited class sizes because Sales Fix includes live instructor training, feedback, and a graduation events. We create new classes as often as our staffing allows in order to ensure every student gets the proper attention to help ensure success in the program. To register or be notified of the next class date, please visit our enrollment page.
We understand that sometimes team members leave. Our program allows you to stop billing at any point if an advisor no longer is able to participate. Please note that no refunds will be offered for previous months dues. Please email us to cancel the billing and discuss options at [email protected]
Shop Fix Academy is a training organization for independent automotive repair shop owners. Besides our Service Advisor Training Program (Sales Fix Academy), we have video courses, coaching services, and conferences designed to help repair shops grow and become more successful. To learn more, visit our site at ShopFixAcademy.com or call us at 888-271-1543.